We do not refund money for any purchases of items online. Items are only to be exchanged if damaged and/or incorrect from ordered. In case you ordered something and changed your mind, we will let you exchange for another available product with a 15% restocking fee. The client is responsible for returning the unwanted item and shipment of the new item. You must report the request within 5 days of receipt of the item to valid, anything after 5 days is not permitted. Returns are shipped to:

Kasha Bali LLC

925 NE 95st

Miami Shores, FL 33138

ALL SWEEPSTAKES ITEMS are excludes for RETURNS & EXCHANGES.